Last Updated: January 1, 2025
1. Introduction
This Privacy Policy describes how Tsunami Guide ("we," "our," or "us") collects, uses, and protects your information when you download The Energy Edit Toolkit or interact with our services. We are committed to protecting your privacy and handling your personal information responsibly.
2. Information We Collect
Personal Information You Provide
When you download The Energy Edit Toolkit, we collect:
- Name: First name
- Email Address: For delivery of the toolkit and follow-up communications
- Communication Preferences: Your consent choices for transactional and marketing messages
Information Automatically Collected
- Usage Data: How you interact with our website and emails
- Device Information: Browser type, operating system, IP address
- Analytics Data: Website traffic patterns and user behavior (anonymized)
3. How We Use Your Information
Primary Uses
- Toolkit Delivery: Send you The Energy Edit Toolkit and related resources
- Customer Support: Respond to your questions and provide assistance
- Service Improvement: Enhance our offerings based on user feedback and behavior
Marketing Communications (With Your Consent)
- Email newsletters about energy management and productivity
- Information about new tools, courses, and services
- Invitations to community events and challenges
Legal and Operational
- Comply with legal obligations
- Protect our rights and prevent fraud
- Maintain security and system integrity
4. Legal Basis for Processing
We process your personal information based on:
- Consent: You have given clear consent for specific processing activities
- Contract Performance: Processing necessary to deliver the toolkit you requested
- Legitimate Interests: Improving our services and communicating with our community
- Legal Compliance: Meeting legal and regulatory requirements
5. Information Sharing and Disclosure
We Do NOT Sell Your Information
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Limited Sharing
We may share your information with:
- Service Providers: Email delivery services, analytics platforms, and payment processors (under strict confidentiality agreements)
- Legal Requirements: When required by law, court order, or to protect legal rights
- Business Transfers: In the event of a merger, acquisition, or business sale (with notice to you)
6. Data Retention
- Email Addresses: Retained until you unsubscribe or request deletion
- Toolkit Downloads: Access logs retained for 12 months for security purposes
- Analytics Data: Anonymized data retained for 24 months for service improvement
- Customer Support: Communications retained for 3 years for quality assurance
7. Your Rights and Choices
Communication Preferences
- Unsubscribe: Use the unsubscribe link in any marketing email
- Preference Updates: Contact us to modify your communication preferences
- Transactional Messages: Essential communications (toolkit delivery, account updates) cannot be opted out of while using our services
Data Rights (Depending on Your Location)
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
8. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data transmitted using SSL/TLS encryption
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Updates: Security measures reviewed and updated regularly
- Incident Response: Procedures in place for data breach notification
9. International Data Transfers
If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where our servers and service providers are located. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
The Energy Edit Toolkit is intended for adults and individuals over 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
11. Cookies and Tracking Technologies
What We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage (Google Analytics)
- Marketing Cookies: Track effectiveness of marketing campaigns
Your Control
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
12. Third-Party Links and Services
Our website and emails may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to read their privacy policies before providing personal information.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you via email for material changes
- Obtain your consent where required by law
14. Contact Information
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Email: [email protected]
Response Time: We aim to respond to privacy requests within 30 days.
15. Jurisdiction and Governing Law
This Privacy Policy is governed by the laws of California. Any disputes will be resolved in the courts of California.